Recently asked in three words or less what does social media help you solve? on social media, responses indicate that people use social media to connect and learn.
Recommendation ... social media is all about community, to be engaging help people connect and learn.
Responses to what does social media help you solve include:
- Keeping in touch
- To learn more and find new friends
- Understanding wider opinions
- Break boundaries :-)
- Customer service
Social media is all about community, to be engaging help people connect and learn. Marketing on social media is OK provided it helps people. Marketing on social media is less likely to work when it is unhelpful self-promotion.
Let's keep the conversation going, add comments and this post will be updated accordingly. Especially interested in examples of campaigns that focus on supporting social media communities.